Terms of service

Last Updated: June 2026

Welcome to Swabby Clean. By accessing our website or purchasing our products, you agree to the following terms and conditions.

Products

All Swabby Clean products are handcrafted in small batches. Due to the handmade nature of our products, slight variations in appearance, color, and scent may occur and are not considered defects.

Pricing & Availability

We reserve the right to modify product pricing, descriptions, and availability at any time without prior notice. While we strive for accuracy, occasional errors may occur, and we reserve the right to correct them.

Orders

By placing an order, you agree that all information provided is accurate and complete. Swabby Clean reserves the right to refuse, cancel, or limit orders at our discretion.

Shipping

Shipping times are estimates and are not guaranteed. Once an order has been transferred to the shipping carrier, Swabby Clean is not responsible for delays caused by the carrier, weather, or other circumstances beyond our control.

Returns & Refunds

Returns, replacements, store credit, and refunds are subject to our Returns Policy. We reserve the right to evaluate all claims on a case-by-case basis.

Product Safety

Candles should always be used responsibly and according to the included care instructions. Swabby Clean is not responsible for damage, injury, or loss resulting from improper use, misuse, or failure to follow candle safety guidelines.

Intellectual Property

All content on this website, including logos, product names, photographs, graphics, descriptions, and designs, is the property of Swabby Clean and may not be copied, reproduced, or distributed without written permission.

Limitation of Liability

To the fullest extent permitted by law, Swabby Clean shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Privacy

Any personal information collected through our website is used solely for order fulfillment, customer service, and business operations in accordance with our Privacy Policy.

Changes to These Terms

Swabby Clean reserves the right to update or modify these Terms of Service at any time. Continued use of the website following any changes constitutes acceptance of those changes.

Contact Us

For questions regarding these Terms of Service, please contact us at hello@swabbyclean.com